Tampering with the service and misrepresenting the identity of a user on MOVE is prohibited. It is strictly forbidden to use the MOVE service for any illegal purposes including but not limited to fraud and money laundering. We will report any suspicious activity to the relevant law enforcement agency.
MOVE service is provided on an "as is" and "as available" basis. Neither Nsano Limited nor any of its associates, including but not limited to its directors, employees, agents, designers, contractors, merchants warrant that the use of the MOVE service will be uninterrupted or error-free. Under no circumstances shall Nsano Limited or its associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the MOVE service, including but not limited to your reliance, on any information obtained from the MOVE service that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance
The foregoing limitation shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Nsano Limited has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the MOVE service.
The use of the MOVE service comes with accompanied fee charges. There are however some services that may be offered freely with no additional charge from MOVE. All accompanied fee charges are subject to change. Since most MOVE transactions are real time, fees are generally charged at the time you initiate a transaction. Fees payable by you will be deducted from the source of your mode of payment and you hereby authorize us to do the same. If the balance in your source of payment is insufficient to cover the fees, we may refuse to execute the payment. Reversal or chargeback fees will be deducted when incurred.
After you undertake a transaction, we will validate the information you give us, by verifying your method of payment. We reserve the right to reject any transaction you undertake with us, and/or to limit transaction value and/volume, without giving any reason. If we reject your transaction, we will attempt to notify you on the application or using the e-mail address or phone number in your account. You will normally not be charged if we reject your transaction and will only be charged by the appropriate amount if we limit your transaction
• All transactions done on MOVE are final and any requests for refunds are subject to review
• For certain transactions, MOVE may refund any fees associated with the transaction
• MOVE will not be liable for any damages whatsoever resulting from a wrong transaction
• MOVE may pass on any costs incurred for conducting a refund
In case of an unauthorized payment or a payment that was incorrectly executed due to an error by us, we shall at your request initiate refunding process for the payment amount including all fees deducted therefrom. However, we shall not be liable for any incorrect or misdirected transaction. Where required by law, refunds associated with certain transactions may be eligible for different treatment.
You are entitled to request a refund of your transaction if the service being paid for is not received/delivered from the service provider. If you want a refund, you must email Nsano Limited, or deliver your written request to the company at our registered office. All refund requests will be dealt with high priority, and once reviewed and approved it will be returned back to the original source of payment.
Nsano Limited may, in its sole discretion, terminate your account or your use of the MOVE service at any time. You are personally liable for any transaction that you place or charges that you incur prior to termination. MOVE reserves the right to change, suspend or discontinue all or any aspects of the MOVE service at any time without prior notice